Shynova policies
Privacy Policy
Information we collect
When you browse or place an order, we may collect contact, billing, shipping, order, device, and usage information. Payment details are processed securely by Shopify and its payment providers; Shynova does not store full card numbers.
How we use information
We use information to process and deliver orders, provide customer support, prevent fraud, improve the store, comply with legal duties, and send marketing only where permitted. You may unsubscribe from marketing messages at any time.
Sharing
We share information only as needed with providers that operate the store and fulfill services, including Shopify, payment processors, delivery carriers, analytics providers, and review services such as Judge.me. We may also disclose information where required by law or during a business transfer.
Cookies and analytics
Our store and service providers may use essential, preference, analytics, and advertising cookies. Browser settings can limit cookies, although parts of the store may then work differently.
Advertising measurement (Meta)
We use the Meta Pixel (provided by Meta Platforms, Inc.) to measure how visitors interact with our store after seeing our Facebook and Instagram ads. The pixel may collect information about your device, browser, pages viewed, and actions such as viewing a product, adding it to the cart, or starting checkout, and shares it with Meta for ad measurement and optimization. In regions that require consent, the pixel only loads after you accept advertising cookies; you can change or withdraw your choice at any time via the "Cookie settings" link in the footer. Meta processes this data under its own privacy policy.
Retention and security
We retain information only as long as reasonably needed for orders, legal obligations, disputes, and legitimate business purposes. We use reasonable safeguards, but no online transmission is completely secure.
Your privacy rights
Depending on where you live, you may request access, correction, deletion, or a copy of your personal information, and may object to or limit certain uses. We may verify your identity before completing a request. We do not discriminate against customers for exercising applicable privacy rights.
Children
This store is not intended for children under 13, and we do not knowingly collect their personal information.
Changes and contact
We may update this policy as our practices or legal requirements change. For privacy requests or questions, use our contact page.